Nurturing Leaders. Changing Lives.

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Basic Questions

How do I update my personal information?

1. Log in to UMCARES.
2. Click on your name and role in the gray Main Menu bar at the top of the page.
3. Select the Edit hyperlink in the teal table header on the Profile page.
4. When the table opens, update the needed information.
5. When finished, click Save.

How do I reset or change my password?

1. Click the Forgot Password hyperlink on the UMCARES login page.
2. Enter the email address that you used to log in to the system.
3. Check your email.
4. Click on the link included in the email.
5. Enter and confirm the new password.
6. Log in to UMCARES.

OR I need to try another way to change my password?

1. Log in to UMCARES.
2. Click on your name and role on the gray menu bar at the top of the page.
3. Go to Profile Sections > Login.
4. Select Reset Password.
5. Enter and confirm the new password.
6. Click Change.

My account is locked, what now?

1. Once the account is locked, it will remain locked for two hours.
2. If you attempt to login before the two hours has passed, it will reset the timer and you will need to wait two more hours.
3. Once the time has passed follow the instructions above on “How do I reset or change my password?”

I’m a candidate. How do I find my track?

1. Log in to UMCARES.
2. Select the desired track listed under the Active Tracks side panel on the home page.

OR I need to find my track another way?

1. Log in to UMCARES.
2. Go to your user profile.
3. Go to Profile Sections > Mentors & Tracks.
4. Click the Open button on the desired track row.

For more information and training materials please visit the BOM Library

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